FAQ

Frequently Asked Questions

Common FAQ

Do you do deliver? Is it free?


Yes, we deliver to all our customers and for all orders over $100, delivery is currently completely free. For more info on shipping click here.




How long will the herbs last after I purchase?


Our herbs and teas are all dried products which have a long shelf life and will keep fresh in a dry and cool environment (cupboard away from heat) for many months. You don’t have to worry about them spoiling so soon! And, we’re sure that you will be using them up before long. You can also store your herbs in your refridgerator fot them to last longer.




Are your Daily Soups suitable for children?


Yes, our soups are suitable for children...and they love them! Many of our mummies (us included) tell us that their kids love our soups.




Are your herbs vegetarian or vegan?


The vast majority of our herbs & teas contain no meat or animal products as they are mostly plant-based. We have one product which contains fish maw, our American Ginseng Collagen Soup. Our American Ginseng Collagen Soup is included in our 30 Days Confinement Herbal Soup Package, so if you are vegetarian or vegan...no worries, let us know and we can arrange a replacement for you. Our Cordyceps Chicken Soup, does NOT contain any chicken...the name comes from the typical inclusion/pairing of chicken with these herbs...but you can choose not to add it. Typical recipes which are used to prepare our herbal soups include meat, but you do not have to add meat yourself, our herbs have plenty of flavour and nutrients without adding meat.




I’m not a great cook, how much effort is required to prepare the soups?


No problem, our herbs are super easy to prepare and each pack contains instructions on how to prepare them...you do not need any skills whatsoever.




Are MuMu Mummy's herbs sourced in Singapore?


Yes, all of our herbs are sourced locally here in Singapore from licenced importers.




Are your soups certified halal?


Our herbs do not contain any animal products but they are not officially certified halal.




Do you have a physical store I can visit?


We do not have a physical store...online grocery shopping is just so much easier for you! We’ve made it as easy as possible for you to view our herbs online through our website and our social media, and we deliver directly to your home. And, if you have any questions, visit our contact page for ways to get in touch.




What payment methods do you accept?


We accept online card payments (Visa, Mastercard, AMEX) and we also accept payment via PayNow and bank transfer. We do not accept cash on delivery.




Do I need a slow cooker?


You do not need a slow cooker or pressure cooker to cook our herbs, you can use a normal pot on a stovetop. However, if you do have a slow cooker, we’d recommend it as it is easier to prepare and leave it to cook...the longer you brew the herbs the more nutritious flavour your soups will have.





Confinement FAQ

I want to order herbs for my postpartum confinement period, when will you deliver?


We deliver when you deliver...or whenever you want us to. We vacuum pack and seal our confinement herbs freshly for you and we will deliver them to you before your EDD. Once you order your confinement herbs with us, we shall call you to arrange a delivery date which suits you. Typically we deliver to your home a few days before your EDD. You can order months in advance to secure your order and we will deliver when you need. We understand that babies often like to surprise mummies, so if you find yourself in labour before your EDD, that’s fine, just let us know and we’ll make arrangements to get your herbs to you.




Will you deliver my confinement herbs to my home or to the hospital?


We deliver your herbs to your home or wherever you will be spending your postpartum period. This is typically before your EDD or before you discharge from hospital.




When should I order my herbs for confinement?


When you’re expecting, you have a million and one things to prepare, so you can tick this off your list early and we’ll take care of the rest. You can order your confinement herbs months in advance and we’ll deliver closer to your EDD.




I have a confinement nanny, can she prepare your herbs for me?


Yes, our herbs are very easy to prepare and will free up your confinement nanny to focus on baby and you. Our herbs are labelled by day, so your nanny can take each herb out of the box day by day, saving her time on shopping and preparation.





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© 2020 by MuMu Mummy, an Amaze Life Pte Ltd Brand

Address: 7 TEMASEK BOULEVARD

#12-07 SUNTEC TOWER ONE SINGAPORE, 038987

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